Our postal address is:
1 Ashfield Trading Estate
Speedcrete has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website: speedcrete.co.uk and other areas of our business.
We take the security issue very seriously. Our retail system is based on the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Netscape's Navigator or Microsoft's Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.
Speedcrete is the consolidated Data Controller as specified in the Data Protection Act (1998) and as such, data is shared across all our brands and with our data processing operations. Data is maintained under the provisions of the Data Protection Act (1998). We may contact you from time to time to verify and update the data we hold on your records.
We use your IP (Internet Protocol) address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your shopping basket, and to gather broad demographic information.
Our site's registration and order form requires users to give us contact information (such as name, email, and postal address), unique identifiers (such as username and password), demographic information (such as postcode), and financial information (such as account or credit card numbers).This data is stored for use in all our marketing communications and analysis.
Contact information is used to process and ship orders, and to send information about our company. The customer's contact information is also used to send promotional material to our customers, and to get in touch with the customer when necessary. Users may opt-out of receiving future mailings & telemarketing activity, and opt in to email activity. Unique identifiers (such as username and password) are collected from website visitors to verify the user's identity.
Demographic and profile data is collected to tailor our visitor's experience at our website showing them content that we think they might be interested in, and displaying the content according to their preferences. Data is also used in our mailing, email and telemarketing activities to provide information to our customers and prospects on the products and services we offer across the group.
Financial information that is collected is used to verify the user's qualifications for registration, and to bill the user for the products and services they have requested.
You have the right to access the data we hold against your records, we will supply this within 40 days of the request being received by us, at a nominal charge of £10 per access request. To request access please write to us at Speedcrete, 1 Ashfield Trading Estate, Ashfield Road, Salisbury, Wilts, SP2 7HL
This site contains links to other sites. Speedcrete is not responsible for the privacy practices or the content of such websites.
You can change your preferences in My Account.
You can send an email to [email protected]
You can send mail to the following postal address: Speedcrete, 1 Ashfield Trading Estate, Ashfield Road, Salisbury, Wilts, SP2 7HL
You can call: 01722 416196
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact: [email protected]
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk or memory so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website:
These are temporary cookies that remain in the memory of your browser until you leave the site.
When you visit one of our websites, we may send you a cookie. A cookie is a small file wich is placed on your computer or device.
1. Essential Cookies
2. Analytical Performance Cookies
We use these types of cookies to monitor our websites performance and how their users may use it. These cookies provide us with information that helps us provide better products to their users and also to identify any areas that may need maintenance. For example, we use performance cookies on our website’s to provide the most popular news articles further up the page of the website.
3. Functional Cookies
Functional cookies are used to remember your preferences on our websites. This can be anything from remembering your city in a weather forecast or saving your username.
4. Behavioural Advertising Cookies/Third Party Cookies
Online behavioural advertising is a way of providing advertisements on the websites you visit and making them more relevant to your interests. This is done by grouping together shared interests based upon previous web browsing activity. Advertising is then displayed to you when you visit a website which matches these interests.
Behavioural advertising is based upon your web browsing activity over a period of time - so it's different to advertising you may see when you're looking for something online using a search engine (eg Google) or on the website you may be visiting at a particular time.
As an example, you may be doing research in order to buy a bicycle and read a number of different articles on a number of different websites. If a bicycle manufacturer was part of an advertising network, they may think that you are interested in buying a bicycle and serve you with one of their adverts for one of their bicycles. It is possible that from reading these articles elsewhere, you would see this advert on one of our or someone else's websites.
We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors.
We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information
You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.
You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.
In order to manage your cookies, please select your browser from the list below and follow the instructions:
The "Your Online Choices" page provided by the Internet Advertising Bureau (IAB), provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.
When you use one of our websites that uses Macromedia Flash Player, a small Flash Cookie may be used. The purpose of using these cookies is to store your flash player preferences and enhance your browsing experience.
Flash Cookies are stored on your computer in a similar way to standard cookies, except they are stored in a different location. Due to this, it is not possible to block or manage Flash Cookies directly from your browser.
In order to manage or delete Flash Cookies, please visit Adobe?s website, which provides full information by clicking here.
Useful information about Cookies
Further information about cookies can be found on the following websites:
All About Cookies
Your Online Choices
Information Comissioners Office
Direct Marketing Association
Microsoft Cookies Guide
Web Beacons and URL tracking
As part of our email communications and website analyses, we may use web beacons and track URL's.
Web beacons are electronic files that count users who access a website or page and can also allow us to see if a cookie has been activated. Web beacons on web pages or email communications allow us to see how successful an article may be or that an email message was successfully delivered and read.
Tracked URLs will count the amount of clicks on a web page. This allows us to edit the site according to the popularity of the articles you read.
You can't decline web beacons, however by preventing cookies being used on your computer, you can prevent web beacons from tracking your activity. For information about managing your cookie options, please click here.
Please be aware that if you disable cookies, many services on our websites will not be available to you, particularly those that contain personalised content as outlined in the section Personalised content.
Our Apps require access to the following services on your mobile device: UDID, MAC address, or other applicable device identifier. We send this information to our servers for the purpose of validating free trials. We do not share this information with any 3rd parties.
The content on our websites and in our email communications may be adjusted depending on what we know about the content, products and services that you like. This means we can highlight content and articles that we believe will be of interest to you.
Advertising content may be adjusted depending on personal information. In some instances, this targeted advertising may be created by third parties and the information will be collected and held by these third parties outside the control of Speedcrete C.P Ltd
We provide personalisation by using cookies, IP addresses, web beacons and URL tracking. A full explanation of how this works and how you can prevent the use of such activities, please see our Cookies, and IP Address section.
By completing our registration forms with personal information or by the continued use of our services, you are consenting to:
a) our processing your sensitive personal data such as health data for the above purposes; and
b) the transfer and processing of your information in countries outside of the European Economic Area which may not provide the same level of data protection as the UK. If we do make such a transfer or if your personal information will be processed outside of the European Economic Area, we will put a contract in place to ensure your information is protected or where applicable covered by the US "Safe Harbor Program".
If you are an existing customer we will keep you informed of product developments that relate to these products and services.
When you give us your personal information, we will give you an option to receive additional ongoing marketing communications from us which may include offers and news of alternative products and services.
We do not sell our customer data to other companies to use for their marketing purposes.
All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice.
Please note: Many products or services include personalised communications as part of their package; users will be given the opportunity to control the receipt wherever possible. In the event that the product or service consists entirely of communication (e.g editorial bulletins) this may take the form of unsubscribing from the specific communication.
If you purchase or redeem an offer with us, we may need to disclose your personal information to our partners, suppliers and subcontractors in order to process your order, fulfil deliveries, complete billing and invoicing transactions and to inform delivery and logistics planning.
We may supply personal data to trusted suppliers for analysis purposes. This will be done under agreement with us and will be in line with this policy.
We will work with other companies for promotional purposes where readers may be asked to opt in for future contact from that specific partner. With your permission we will transfer that customer data to the third party at which point it will fall under their own privacy and security controls. Speedcrete C.P Limited cannot be held liable for subsequent issues arising from third party usage of transferred data.
Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on or to any of our websites or otherwise engage in any disruptive behaviour on any of our websites, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.
If in the event that we sell our business, customer information may be one of the transferred business assets. If this happens, your information will still be subject to this policy.
Payment and credit checks
Customer data will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment. Direct Debit information may be retained for ease of renewal of services.
If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.